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Help Desk
Phone 631-7896
Email
Online Report a Problem

Computing Quick Links
Access Rights Request Form
NETid Setup
Webfile
N:\ Drive Quota
Change Password
Email Quota
ND Directory
OWA (Outlook Web Access)
Listserv
GLez (formerly Gliq)

Teaching Quick Links
Event Support Request Form
insideND
Concourse

Research Quick Links
BIC
Univeristy Libraries

Knowledge Base
500+ solutions to problems faced at the Mendoza College of Business
New (see more)
"Top Twelve" list keeps you secure... by Identity Finder
Last Modified November 09, 2009 // By Tammy Vargo // Viewed 0 Times

Popular Solution (see more)
How to add a new view in Webfile for MCOB Corporate Data File Space (M:)
Last Modified November 01, 2007 // By Tammy Vargo // Viewed 188 Times


KB Categories
Access Rights
Sharing files and granting others access rights to your network files and folders.
Corporate Time
How to install, setup, and use CorporateTime calendar software.
Department Specific
Solutions that address specific problems faced by individual MCOB departments.
Email
Solutions and information on all aspects of email and email products. Messenger, Outlook, Webmail, spam and security are covered.
EMBA - Executive Education
Exchange Migration
Information on the email migration to Microsoft Exchange
General Problems
Problems and solutions that do not fall neatly into other categories.
Hardware
Hardware in MCOB
Home PC Setup
Setting up your home computer and accessing your files stored on the Notre Dame network.
Information Security
Information on how to secure and protect sensitive data and recommendations of best practice on how to protect your computer from virus attacks, spyware and malware, detect and clean your system, and secure your desktop.
LISTSERV
LISTSERV
Login Errors
Solutions to login errors encountered on network drives, eproject, podium computers and etc.
Mac
Macintosh related solutions, including OS X
Mobile Devices & Service
Cellular Telephone Service at Notre Dame, Personal Mobile Telephone Service, Mobile Telephone Service for International Students, Departmental Mobile Telephone Service, University Rental Mobile Telephone Service
NETid and Password
Changing, obtaining, and managing your NETid and password.
Network File Space
Connecting and using network drives and storage, ie I, N, M, R, T Drives
Printer
All aspects of printing issues, using lab printers, trouble with your personal printer, printing pdf files and etc.
Purchasing
How to purchase hardware,software, and other equipment.
Research
Help with research related topics
Services
Using campus resources, such as insideND, Ultratime and Reflections.
Software
Using and troubleshooting specific software such as ACT!, Office, F-Secure FTP, Telemagic and more.
Talisma
Talisma Customer Relationships Management (CRM) Tool
Teaching & Presentations
Detailed information about and help using teaching tools, including: classroom technologies, portable equipment and services like Concourse (formerly WebCT Vista).
WebFile
Using Webfile to access files from offcampus and on.
Windows Vista
Windows XP
Wireless
Everything you need to know about wireless internet access within MCOB.